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1)
VALUING refers to ethical reasoning
and includes principles, virtues, honesty,
credibility, congruency, commitment,
confidentiality, accountability,
impartiality, and positive
regard.
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2)
THINKING refers to cognitive
reasoning and includes memory capacity,
critical evaluation, analytical problem
solving, creative curiosity, decision
making, judgment, and systems
thinking.
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3)
COMMUNICATING considers both
language and technological literacy and
ranges from public speaking, through
active listing, to giving and receiving
feedback both face to face and
online.
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4)
MANAGING covers the product
oriented and task elements of meetings,
projects, time, goals, objectives,
finances, staffing, resources, information
flow, technology, and
procedures.
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5)
LEADING covers the process oriented
and relationship elements of charisma,
service, flexibility, influence, power,
style, orientation, vision, strategy,
action, inspiration, enthusiasm, and
conflict resolution.
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6)
CHANGING means remaining open to
ambiguity, adversity, complexity, chaos
and crisis, while understanding trends,
drivers, risks, multitasking, long term
gain, and the bigger picture.
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7)
FACILITATING means making learning
and change easier for team members by
observing behaviors, asking questions,
guiding reflection, focusing on solutions,
and inquiring appreciatively.
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8)
DEVELOPING TEAMS through building
trust, increasing collaboration, reducing
competition, fostering communication,
encouraging input, planning action,
celebrating success and
diversity.
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9)
DEVELOPING OTHERS by assessing
need, appraising performance, mentoring or
coaching, offering or asking for help,
identifying potential, nurturing aptitude,
and praising not blaming.
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10)
DEVELOPING SELF with further
training, self-direction, self-motivation,
self-awareness, stress management, a
balanced work versus family life, and time
for fun, enjoyment and play.
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