Competencies

Explanation of the COMPETENCIES

1) VALUING refers to ethical reasoning and includes principles, virtues, honesty, credibility, congruency, commitment, confidentiality, accountability, impartiality, and positive regard.

2) THINKING refers to cognitive reasoning and includes memory capacity, critical evaluation, analytical problem solving, creative curiosity, decision making, judgment, and systems thinking.

3) COMMUNICATING considers both language and technological literacy and ranges from public speaking, through active listing, to giving and receiving feedback both face to face and online.

4) MANAGING covers the product oriented and task elements of meetings, projects, time, goals, objectives, finances, staffing, resources, information flow, technology, and procedures.

5) LEADING covers the process oriented and relationship elements of charisma, service, flexibility, influence, power, style, orientation, vision, strategy, action, inspiration, enthusiasm, and conflict resolution.

6) CHANGING means remaining open to ambiguity, adversity, complexity, chaos and crisis, while understanding trends, drivers, risks, multitasking, long term gain, and the bigger picture.

7) FACILITATING means making learning and change easier for team members by observing behaviors, asking questions, guiding reflection, focusing on solutions, and inquiring appreciatively.

8) DEVELOPING TEAMS through building trust, increasing collaboration, reducing competition, fostering communication, encouraging input, planning action, celebrating success and diversity.

9) DEVELOPING OTHERS by assessing need, appraising performance, mentoring or coaching, offering or asking for help, identifying potential, nurturing aptitude, and praising not blaming.

10) DEVELOPING SELF with further training, self-direction, self-motivation, self-awareness, stress management, a balanced work versus family life, and time for fun, enjoyment and play.

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