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Until
recently, face to face (F2F) teaming was a norm
among organizations. Groups of people came together
and participated in meeting that required their
cooperation, communication, trust, and teamwork.
Now with the advent of global collaboration and
high speed Internet access, virtual teaming is
becoming a popular method for creating high
performing teams. The following chart compares the
various similarities and differences of both
approaches.
Most of
these strengths and weaknesses balance and cancel
each out leaving a single advantage and challenge.
The PRINCIPLE ADVANTAGE OF VIRTUAL TEAMING is that
it saves the time and cost of assembling people in
the same location for a F2F
program.
The INITIAL
CHALLENGE OF VIRTUAL TEAMING is that participants
must be competent at employing the chosen
communication technology (such as email
discussions, teleconferences, videolinks, etc.).
Prior technology skills training can eliminate this
concern.
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In today's economy,
the corporation that is able to quickly create
teams of talented people to respond to customers'
requests is the one that will capture the greatest
market share. However, geography, culture,
language, time, and organizational structure act as
barriers to assembling such talented teams, unless
virtual teaming and technology can be
employed.
Virtual teamwork
addresses your modern needs to:
- reduce product
price and raise product quality;
- lower
communication or transportation
costs;
- respond rapidly
to customer service requests;
- keep up with
technology's changing pace; and
- share knowledge
and information globally.
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F2F
Teaming
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- VIRTUAL
Teaming
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SIMILARITIES
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moves
at the team's pace to meet their
needs
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moves at
the team's pace to meet their
needs
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involves
social interaction with others
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involves
social interaction with others
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demands
reflection on common experience
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demands
reflection on common experience
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accelerates
learning with expert
facilitators
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accelerates
learning with expert
facilitators
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incurs
equipment costs (AV, tables,
chairs)
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incurs
equipment costs (hardware,
software)
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DIFFERENCES
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consumes
travel time and travel costs
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saves on
travel time and travel costs
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insists
on suitable classroom space
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insists on
suitable office space
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has
limited program time
allocations
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independent
of time (different zones)
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needs
a minimal number of
participants
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unlimited
number of participants (2-2000)
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can
be independent of technology
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needs
"technoliteracy" to communicate
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favors
format over content
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favors
content over format
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people
may attend to
body
language
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people may
attend to the message
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people
may miss the message
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people may
miss the body language
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easy
to interrupt conversations
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difficult
to interrupt conversations
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exchanges
may not flow smoothly
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exchanges
may flow smoothly
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With virtual teams,
certain pros and cons are associated with the
- communication
places (assembled or dispersed),
- times
(synchronous or asynchronous), and
- channels
(textual, graphical, aural or optical).
Knowledge of these
pros and cons can help select the best combinations
of place, time and channel, or can eliminate
concerns by avoiding the pitfalls associated with
each.
Click
here for more information on the PROS & CONS of
communication place, time, and
channel

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