ELECTRONIC FACILITATORS Definition Responsibilities Techniques Electronic refers to online communications via email, website, video, computer, phone, fax, etc. Facilitation means to "make easy" and includes anything done before, during, or after an experience in order to smoothly enable learning and change. Therefore, the ELECTRONIC FACILITATOR makes the virtual teaming process proceed smoothly and easily by using online communication technologies and whatever skills are necessary throughout the process to ensure virtual team members learn and change. The responsibilities of an electronic facilitator may include: moderating meetings, conversations, or discussions; accelerating problem solving or decision making processes; mediating conflicts, disputes, arguments, or negotiations; advising on business issues or organizational development; managing information exchange, extraction, or distribution; instructing how to use online communication technologies; mentoring individual growth or personal improvement; and enabling teamwork, human dynamics, or group relations. We have pioneered the following advanced facilitation techniques in face to face and in virtual teaming. These are some of the many unique methods we bring to bear on our work to develop virtual and face to face teams. 1) FUNNELING 2) FRAMING 3) FRONTLOADING 4) INTERVENING 5) SOLUTION-FOCUSED QUESTIONING 6) CLARIFICATIONS 7) NEGOTIATION 8) REFRAMING 9) ENGAGEMENT 10) PARADIGM SHIFTS 11) METAPHORIC TRANSFER 12) ACTION PLANNING 13) ANCHORING 14) FOLLOW UP Click on any of the above terms to get a detailed explanation of all of them with descriptive animations. Copyright © 1997-2005, virtualTEAMWORKS.com, All rights reserved, info@virtualteamworks.com